Privacy Policy

Connect & Meet app is owned and operated by ZAMBOSTAYS ("we," "our," or "us"), values your privacy and is committed to safeguarding your personal information when you use our Connect & Meet mobile application (the "Platform"). This Privacy Policy outlines how we collect, use, disclose, and manage your information while ensuring compliance with applicable laws. By using the Platform, you consent to the terms outlined in this Privacy Policy. 

1. INFROMATION WE COLLECT:

We collect and process the following types of information to provide you with a better experience on the Platform:

a. Account Information:

Details Collected: Name, email, mobile number, gender, interests, user ID, profile picture, and password.

Purpose: To create and manage your account, verify your identity, and personalize your experience.

b. Profile Information

Details Collected: Username, Age, preferences, and any optional details you choose to share.

Purpose: To enrich your profile and allow seamless interactions with other users.

c. User-Generated Content

Details Collected: Photos, videos, audio recordings shared on the Platform.

Purpose: To facilitate interactions, sharing, and community engagement while adhering to our community standards.

d. User Interaction Data

Details Collected: Users' engagement metrics, content moderation actions, and communication logs with users.

Purpose: To ensure compliance with platform guidelines, improve User performance, and resolve disputes.

e. Location Data

Details Collected: GPS, IP address, and location metadata shared in posts. • Purpose: To enable location-based features, detect fraudulent activities, and improve user experiences.

f. Technical Information (Log Data)

Details Collected: Device type, operating system, IP address, browser type, and app version.

Purpose: To monitor app performance, troubleshoot issues, and enhance security.

g. Cookies and Analytics

Details Collected: Session cookies, persistent cookies, and user interaction data. • Purpose: To analyse usage patterns, improve services, and provide personalized content.

h. Payment Information:

Details Collected: Payment details for virtual coins or in-app purchases. • Purpose: To process transactions securely and maintain purchase records.

Coins withdrawal: Users can withdraw their coins to currency with required minimal limitations.

Refund Policy: Payment failures and any other payment errors will be addressed in 5 -7 days.

2. HOW WE USE YOUR INFORMATION:

We use the information collected for the following purposes:

Account Management: Creating and managing your account, ensuring secure log-ins, and providing customer support.

Enhancing User Experience: Personalizing features, content recommendations, and interactions based on your preferences.

Improving the Platform: Conducting data analysis and user feedback integration to develop new features and improve existing services.

Ensuring Security: Detecting and preventing fraudulent activities and unauthorized access.

User Monitoring: Evaluating User compliance with community guidelines, performance, and addressing user complaints.

Legal Compliance: Complying with applicable laws, regulations, and legal processes.

3. SHARING YOUR INFORMATION:

We may share your information in the following circumstances:

a. With Other Users

Publicly shared content, such as posts, likes, and comments, will be visible to other users on the Platform.

b. We may share your information with trusted third parties for specific purposes, including:

Service Providers: For analytics, hosting, and customer support

Advertising Partners: To deliver relevant advertisements without sharing identifiable personal data.

Legal Authorities: When required by law to protect the rights, safety, or property of the Company or its users.

4. USER-SPECIFIC DATA COLLECTION AND USE:

Users on Connect & Meet are integral to creating meaningful social experiences. The following additional data is collected from Users:

Content Moderation Logs: Details of content flagged or moderated by the User.

Engagement Metrics: Interaction frequency, user feedback, and virtual gift transactions.

Performance Analytics: Metrics related to user engagement and adherence to platform standards.

This data is used to:

Ensure compliance with community standards.

Support Users in improving their performance.

Address user complaints or disputes.

Facilitate revenue distribution from virtual gifts.

5. SECURITY OF YOUR INFORMATION:

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, please note that no system can be entirely secure, and you share your information at your own risk.

6. YOUR RIGHTS:

You have the right to:

Access Your Information: View the personal data we hold about you.

Modify Your Information: Update or correct your details through your profile settings.

Delete Your Information: Request account deletion, although residual data may remain for legitimate purposes like legal compliance.

Withdraw Consent: Revoke your consent for specific data uses, which may limit certain functionalities.

To exercise these rights, contact us at:  contact@zambostays.in

7. COOKIES POLICY:

We use cookies and similar technologies to enhance your browsing experience:

Necessary Cookies: Enable core functionality, such as authentication and security.

Performance Cookies: Help us analyse user and User behaviour to improve the Platform.

Targeting Cookies: Personalize advertisements based on interactions. You can manage your cookie preferences through your browser settings.

8. CHANGES TO THIS PRIVACY POLICY:

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Last Updated" date. Continued use of the Platform after such changes signifies your acceptance of the revised terms.

9. CONTACT US:

For any questions or concerns regarding this Privacy Policy, please email us: contact@zambostays.in

ADDRESS: 

Connect & Meet,

C/O, ZAMBOSTAYS,
Fifth floor, Bamboo 5B, Mayflower Estates, Uzhaippalar Street, Coimbatore, Tamilnadu, India – 641029

Email: contact@zambostays.in

Your use of the Connect & Meet App is subject to our Terms of Use.

This Privacy Policy is effective from the installation of this app on your device.